Refund policy
A51CROSS Apparel — Return and Refund Policy
Custom apparel sales are final. We do not accept returns or exchanges for changes of mind, customer-selected sizes or colors, or personalization details entered incorrectly by the customer. Please review your selections and spelling before ordering.
Damaged, defective, or incorrect items
If your item arrives damaged, is defective, or does not match your order, contact truthismdc2@gmail.com promptly. Include your order number, a description of the issue, and clear photos when possible. We will review the issue and arrange an appropriate replacement or refund. We cover any required return shipping for confirmed defects or errors on our part.
Please contact us before sending anything back so we can provide return instructions.
Refunds
Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to make the funds available.
This policy does not limit any rights or remedies you have under applicable consumer protection laws.